The overall stay was very comfortable, the room was nice and spacious. The bathroom was great with a separate bath tub and shower facility. There was a work desk provided, which made the overall stay much more comfortable. The location was very central, with the Yu Garden, Bund and the nanjing road being 10 - 15 minutes of walking distance. There are 2 metro stations within a 10 minutes walking distance The staff was accommodating as well and some of them would help going beyond expectations. Would definitely come back and stay in the hotel
Namrata
Oktober 2024
Good location and nice rooms. Walking distance to the shopping area.
Amelia
Januari 2025
The room we were given at first was not as shown in the pictures. It was rather small, with one window only, with view to a building. However, my complaint was immediately taken into consideration and we could change to a beautiful and spacious room in the grand tower, without any extra costs. From there, everything was perfect. The hotel is beautiful and well looked after. There are always people cleaning every corner, a lot of staff in every place and very attentive to customer's needs. Despite having a lot of guests, there is always somebody ready to help. The buffet breakfast is amazing with a lot of chinese and occidental choice. The hotel has several restaurants and bars, one can choose from. It is obviously more expensive than eating in the city, but it's still a reasonable price.
Daniela
Agustus 2024
The staff went out of their way to accommodate us. My Father in Law and Mother in Law joined us for the last night as my Mother in Law needed surgery and was going into the hospital the next day. They gave us an extra bed, a bigger room and did everything they could to make things more comfortable. I truly appreciated it.
Mlevesque851
Januari 2025
We had a fantastic stay at The Bund Westin Shanghai! Special thanks to Ms. Arina for changing our room to a higher floor with a stunning view of the Pearl Tower. My sister and I had a truly memorable experience. We’ll definitely choose this hotel again when we’re in Shanghai! This hotel room is an epitome of modern luxury, designed to feel like a sophisticated studio apartment. The spacious layout flows seamlessly, featuring a plush king-size bed that anchors the sleeping area. A walk-in wardrobe stands elegantly nearby, offering ample storage for your belongings while enhancing the room's sense of refinement.
Karen
Desember 2024
Overall the important things to remember a stay in a Hotel as positive has been fine. - loction very good - staff very helpful and pro active and customer oriented - room with nice layout, comfortable bed, internet good connection, AC also good. - breakfast good
Lukas
April 2024
The hotel was very conveniently located near shopping, restaurants, metro, and the main touristic area - the Bund, which offers a fantastic view of the skyline. The room was spatious and comfortable, clean and well maintained by the staff. The breakfast was diverse and of high quality.
Tiago
Oktober 2024
My mom and I stayed in this beautiful hotel for 8 nights. Smooth check in with Max at the front desk, he is very professional and thoughtful. Since we had longer stay, Max offered us free upgrade to a bigger room on the higher floor with more privacy. The room is spacious and bed is very comfy. Buffet style breakfast is amazing. There are so many different choices with both Chinese and Western food. We had to catch the train in a super early morning before the breakfast started, James, the restaurant manager even arranged takeout boxes for us. We were very impressed with the quality of the service in this hotel. All staff from front desk, lobby, restaurant, fitness center and room cleaning are super friendly and helpful. Also, great location in the city center and gorgeous decor. This was my first international trip after the pandemic especially for visiting my hometown. We had a very pleasant stay and will definitely choose this hotel again when we visit Shanghai next time. Thank you! :)
Lydia
Januari 2024
The location of neighborhood was safe, bright and clean. Within a 5 minute walk to the Nanjing Road Pedestrian Shopping Street and about a 5 minute walk to the nearest metro station which is the Yuyuan Garden Station which is also the old Chinatown District of Shanghai. There are many shops and restaurants three blocks from the hotel. The check in front desk person, Miss Belle was very helpful and efficient. The concierge person, Mr Fred Yao was also very helpful. Many in the management team were in the lobby observing and movements of their guests.
Oscar
Februari 2024
Reception is very efficient. Staff are super friendly. The concierge boy at the door is very good when we are unable to get a taxi due to peak hour, he can quickly order a taxi for us.
Jenny
Oktober 2024